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We accept returns made within seven (7) days of the item being delivered. Please contact us via email with a brief description of the issue and include photos if applicable.
Return Conditions/Authorization
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All returned items must be in new, unworn, and sellable condition.
- Please email us to request a RMA # within 7 days of receiving your order. Items returned with no RMA #will not be processed.
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Items must be returned in their original packaging, including any certificates, pouches, or boxes.
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Returns that do not meet these conditions may be subject to denial or restocking fees.
Kate Collins Jewelry may update our Return and Exchange Policy at any time. When shopping at katecollinsjewelry.com you are bound by the policy terms.
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