Privacy Policy
Last updated: August 12, 2026
Kate Collins Jewelry ("we," "us," "our") respects your privacy. This policy explains what information we collect when you visit or buy from katecollinsjewelry.com, how we use it, who we share it with, and the choices and rights you have.
Who we are
Kate Collins Jewelry, LLC is a fine jewelry company based in New York. For any privacy question, contact us at info@katecollinsjewelry.com or write to Kate Collins Jewelry, LLC, 60 Gracemere, Tarrytown, NY 10591, United States.
Information we collect
Information you give us. Name, email address, shipping and billing address, phone number, and order details when you make a purchase, create an account, subscribe to our newsletter, or contact us.
Payment information. Card and payment details are collected and processed by our payment providers, not by us. We do not store full card numbers.
Information collected automatically. IP address, browser and device type, pages viewed, referring site, and general location, gathered through cookies and similar technologies when you use the site.
Information from other sources. If you interact with our posts or ads on social platforms, those platforms may share limited information with us, such as engagement data.
How we use your information
- To process, fulfill, and deliver your orders, including made to order and custom pieces
- To communicate with you about orders, returns, repairs, and customer service
- To send marketing email and SMS, where you have opted in
- To operate, secure, and improve the site
- To measure the performance of our marketing
- To meet legal, tax, and accounting obligations
Who we share your information with
We share personal information only with service providers who need it to run the business, and only for that purpose. These include:
- Shopify, which hosts our store and processes orders on our behalf
- Payment processors, which handle transactions
- Shipping and fulfillment carriers, which deliver your order
- Email and marketing platforms, which send the communications you have opted into
- Analytics and advertising providers, which help us understand site performance
We may also disclose information where required by law, in response to valid legal process, or in connection with a business sale or merger.
We do not sell your personal information, and we do not rent or trade customer lists. Some advertising and analytics technology used on this site, such as advertising pixels, may meet the definition of "sharing" for targeted advertising under certain state privacy laws even though no money changes hands. You can opt out of that use as described below.
Cookies and tracking
We use cookies and similar technologies to keep the site working, remember your cart and preferences, understand how the site is used, and measure advertising. You can accept or decline cookies through your browser settings, though some features may not work correctly if you disable them.
Your rights and choices
Marketing. You can unsubscribe from marketing email at any time using the link at the bottom of any message, or by emailing info@katecollinsjewelry.com. Order and service messages are not marketing and will continue.
Access, correction, deletion. Depending on where you live, you may have the right to request a copy of the personal information we hold about you, to correct it, to delete it, to limit how it is used, or to object to certain uses. To make a request, email info@katecollinsjewelry.com. We will verify your identity before acting on the request and will respond within the time frame the law requires. We will not discriminate against you for exercising these rights.
California residents. In addition to the rights above, you may request disclosure of the categories of personal information we have collected and the categories of third parties we disclose it to, and you may opt out of the sale or sharing of personal information. We do not sell personal information. To opt out of sharing for targeted advertising, email us at the address above.
UK and EU residents. Where the UK GDPR or EU GDPR applies, our legal bases for processing are performance of a contract (fulfilling your order), legitimate interests (operating and improving our business), consent (marketing and non-essential cookies), and legal obligation. You have the right to lodge a complaint with your local supervisory authority.
International transfers
We ship internationally and may transfer, store, and process your information outside the country you live in, including in the United States. Where we transfer personal information out of the UK or the European Economic Area, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.
Data retention
We keep order records for as long as needed to fulfill orders, handle returns and repairs, and meet tax and legal requirements. Marketing contact details are kept until you unsubscribe.
Children
Our site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
Security
We use commercially reasonable safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Links to other sites
Our site may link to sites we do not operate. We are not responsible for their privacy practices, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date above and post the current version on this page.
Contact
Questions about this policy or your personal information: info@katecollinsjewelry.com, or Kate Collins Jewelry, LLC, 60 Gracemere, Tarrytown, NY 10591, United States.